Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
What materials do you use?
INSIS prioritizes high-quality, sustainable fabrics including organic cotton, premium linen, and recycled polyester to ensure longevity and comfort.
Can I modify or cancel my order?
Orders are processed quickly; however, you can request a cancellation within 1 hour of placement by contacting our support team.
Do you ship internationally?
Yes, INSIS ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination.
How should I care for my garments?
Care instructions are located on the inner label of each item. Generally, we recommend cold washes and air drying to maintain fabric integrity.
Are your products ethically made?
Absolutely. We partner with certified manufacturers who ensure fair wages, safe working conditions, and transparent production processes.